Testimonials

Marc

Marc,
Thanks again for all your help in making this happen. For you it may be ‘just another day in the office’ but for me it’s the end of a difficult chapter and the beginning of a great new one.

Todd

Todd is a veteran member of our Approval Team; the amount of people he is able to help out is impressive. Todd’s been getting people driving again for more than a decade. Here are just two examples:

Patricia D

Patricia D. traded her 2013 Mazda 6 financed 3 year ago from Donnelly Auto Credit for a 2015 Mustang convertible at 3.9% interest!

Mark

Without question you are the most sincere person I have ever had the pleasure of dealing with when it came to making a significant purchase.
Thanks for making my experience so seamless and stress free.

Mark

Thank you Mark! I cannot thank you enough!!! You are nothing short of amazing. Your kindness and tremendous effort did not go unnoticed.
Thanks,

Todd

Hi Todd,

It has been just over a week since we picked up our Mustang convertible and every time we look at it or drive in it, it still feels like a dream!
Thank you again for your ability to work a miracle and so quickly! I still can’t believe that it was only about 48 hours from my initial contact with you to picking up our dream car. I have to say that it was by far the easiest and most stress free car purchase that we have ever made.
You made everything so easy and now just going to do the mundane everyday is an adventure in a car like that.
Thank you again for all of your help and your absolute professional, thorough and efficient service. I can promise this is just the beginning of a very long car buying relationship!!!

Thanks again,
Stan and Natasha

Stan and Natasha

Todd Cassidy

We had Todd Cassidy as our sales man. Todd was very good in helping us with financing for my son, as my son has very poor credit.

With Todd’s help we were able to get my son a 2015 Ford Focus with 0% financing…

Both my son and I were very impressed with Todd and his professionalism. I would definitely recommend Todd and Donnelly to anyone looking to purchase a vehicle

Thank you,
Evan

Mark

Hi Mark,

You turned what I expected to be a painful situation into one that was easy and hassle free.

Your professionalism and wonderful sense of humour combined with your knowledge of both the product and financing it turned what I fully expected to be a less than appealing process into one of the easiest and most satisfying purchases I have ever made.

I will definitely recommend you and Donnelly to everyone I know and I will be a Donnelly customer for life. My wife is already planning a visit to see you about a new car in the near future. Please do NOT sell her a Mustang!!!

Thank you again,

Mark

Hi Mark,

Thanks very much for your help today.

Also, thanks again for everything else. I am extremely happy with my new car and will definitely be back to see you when I’m ready for a new one.

Although buying a new car can be a bit stressful, you turned it into a pleasant experience and made me one happy customer!

Todd Cassidy

ust wanted to take the opportunity to say thank you for the excellent service that Todd Cassidy provided in our purchase of our 2013 Lincoln MKX.

From the initial phone call I had with him to the actual purchase, I felt I was going to be taken care of and that we were. It was a pleasing and non-stressful experience. My husband and I appreciate this very much and we just wanted you to know that Todd provided an exceptional service.

Thanks Again!
Raffaela & Adrian

Mark

hank You for being “you”. The words “Thank You” are not adequate enough to express our appreciation for the hard work you have done for my family and I over the past several years. You are the most dedicated person that we have ever met that always ensures the happiness and satisfaction of Donnelly customers. We are certain that we would not have walked away with a Ford Focus if it had not been for your dedication to the task at hand. Thanks to you, Donnelly will have our business for life.

Shelley Ann & Stephen

Mark Choquette

Good Morning Mark,

Mark Choquette provided me with excellent service, and financed my purchase with a lender that allows for the tip portion of my wages, which I found the majority of lenders would not allow for the portion of my tips as my wages. Mark had me approved and in my new 2014 Chevy Sonic within a week of contacting him. I cannot express how stress free this experience was, I recommend Mark to everyone who would like a stress free experience purchasing an auto.

Todd Cassidy

Donnelly Credit were wonderful to deal with! I spoke to Todd Cassidy at the dealership after seeing the TV ad. I knew Donnelly was a Ford dealership so I was concerned they could only offer me that brand of car. After telling Todd I was interested in an import car he offered me this awesome Volvo S-80 Turbo with low kilometres and full warranty. I was approved over the phone before I even met Todd. I couldn’t believe the process was so easy. Thanks Todd and Donnelly Auto Credit. My Wife and I are loving the Car!

Mark

Good Morning Mark,

I would like to once again like to thank you for everything that you had done to help us. We really like our new Kia Soul.

Mark

Mark,

I’ve been very happy with the level of service I’ve received. Thank you so much for all the hard work you put in to help me get a vehicle I love.

Mark

I wanted to thank you for everything. It was a little embarrassing having my financial picture out on display in front of you, but you were really great to make me feel comfortable. I know you deal with situations like that all the time, but I’m not used to it. I’ve always been an independent person who takes care of myself, so having to ask others for help was very hard. I’m glad that you were so patient and understanding, and it was really great working with you.

Mark

Thanks so much for the hard work and taking care of our needs like always. Very happy and enjoying of my brand new Ford focus.
We’ll see you very soon in the future.
Best of regards to you and all the wonderful staffs at Donnelly Ford Lincoln at corner Bank and Huntclub.

Sincerely,

Testimonials

Good evening Mark,

I did want to offer a sincere thank you for all your help, patience, and persistence this past week.

The car is absolutely amazing, and I am beyond grateful and happy.

Thank you so much for all your help, you are truly amazing at what you do and it was a pleasure to deal with you.

Testimonials1

Hey Mark,

I just wanted to say that you were great to work with. I really thought there would be no chance that I could get a loan.

Thank you for everything,

Testimonials2

Hi Mark,

I wanted to say, thank you again for the great service you have provided me. I will definitely use Donnelly in the future and I have already recommended to my family.

Thanks again,

Testimonials3

Thank you Todd for putting me into my dream car at a great deal! I’ve always wanted a Malibu and now I have it. Your customer service and professionalism was greatly appreciated!

Testimonials4

Good Morning Mark,

I would like to thank you for all your assistance with purchasing a new vehicle. After driving it for a few days I am happy with my purchase. You were very knowledgeable and made the process quick and painless! I was surprised to see Donnelly filled the tank! You go out of your way to assist people (commissioned or not). I will definitely recommend my friends and family to purchase future vehicles with Donnelly.

Thank you,

Testimonials5

Wow what a car!

I want to send a special thanks to Todd Cassidy at Donnelly Credit. I called Donnelly Ford after reading the Sun newspaper and noticing a really nice Mustang. The Mustang has been my dream car for quit awhile since the new Body style came out. The unit I called on was unfortunately sold. Thank got I spoke to Todd who told me about a lady that just trade in her Mustang with only 13,000 km on it. Todd gave me a great deal on this pretty much new Mustang plus he arranged no payments for 6 months! This will allow me to store the car away this winter and start paying next summer when I get my baby back on the road!

Thanks Todd,

Testimonials6

I would like to thank Mark C. for his excellent service and help with the financing of my recently purchased vehicle. Mark treated me with dignity and respect and he was friendly and helpful through the whole process. In a situation that can be very difficult on a person, Mark didn’t make it feel that way at all.

Thanks Mark for the second chance and believing in me.

Testimonial7

A glowing review for Mark C. all the way from Iqaluit, Nunavut.

315554

Testimonial8

Todd,

I would like to tell you how grateful I am that you made it possible for my husband and myself to purchase a new car at an amazing interest rate. It feels like divine intervention that we crossed paths at Capital City Luggage that morning. Not only do we have a new car at a great interest rate but also the ability to improve our credit rating after the bankruptcy. It is refreshing to meet someone willing to give us a chance. Your kindness will not be forgotten. Please take note that Todd did a great job in helping us with the car. I believe it was about 6 hours after talking to you that we were approved for the vehicle. That is incredible. Thank you again for your help.

Sincerely,

Testimonials9

Hi Mark,

I wanted to say Thank you again for the great service you have provided me. I will definitely use Donnelly in the future and I have already recommended to my family.

Thanks again,

TEstimonial10

I would like to thank Tony Amaral and Mark Choquette for the upstanding service they both gave myself and my family. We approached Tony about a vehicle we needed to be able to tow our trailer and within two days Tony came up with the exact vehicle I needed and wanted. Marc handled our financing and fought tooth and nail for us and finally got this approved. Both gentlemen should be recognized for their patience understanding and magnificent work. I have been a Donnelly Ford client since I was 19 years old and am now turning 54, it is service such as these to gentlemen performed that keeps me coming back to Donnelly and always will. I tell all my friends to buy there because they treat you like family and tend to your needs ASAP. Once again on behalf of my Ford family thankyou both for all that you did, it was extremely appreciate. My little one, Kacie says she is going to be a Ford person as well.

Testimonials11

Hello Mark!

You are definitely right. One year went by so fast. It seems like I just got the car yesterday.
What can I say about my Toyota car than that I’m really enjoying it and the drive has been very smooth.
Thanks so much for the services and thanks lots for the wishes also.

God Bless,

Testimonial01

This was the best experience I have had when getting a car. Mark was amazing and I will enjoy my car.

Thank you,

Testimonal02

My husband and I would like to thank Mark Choquette for his incredible dedication to service and his willingness to help.

We desperately needed to get into a newer, more reliable car. While browsing the Donnelly’s website, we quickly spotted something that looked very appealing to us. Mark helped us secure the financing we needed, even with multiple road blocks and challenges. After only a few days, we received the approval and the paperwork was ready! We signed a few days later and are now driving our dream car!

Thanks again,

Testimonial03

Jenn

Testimonials04

Hi Mark,

I’m already driving around my beautiful 2010 Toyota Corolla Sport from Donnelly’s! So thank you! Mark Choquette was great to deal with and the whole process was very easy and relaxed. Which was such a relief! He’s good at what he does.
At the end of the day, my significant other is jealous of my car, my six year old thinks it’s like the Batmobile and I’m quite pleased overall.
So thanks 🙂

Testimonials04

Hi Mark,

I want to thank you for the great service you have given me throughout the purchase of my car and after- you did your best to make me happy I will definitely come back and will refer my contacts to you.
I love the car, it drives well and it’s comfy 🙂

Thank you kindly,

Testimonial05

Hey Mark,

I wanted to thank you again for all your help and professionalism. You truly made everything go extremely smooth and seamless. Heads and tails above your competitors I was originally dealing with.

Thanks again,

Testimonial06

Thanks very much Mark. You made the buying experience very easy and I appreciate it very much. Love the new Focus. I’ll certainly pass on your name to anyone I know looking for a new or used vehicle.

Thanks again,

Reviews

The service the Donnelly [Bank Street] dealership provided me was far better than I have ever experienced … I have always received the most professional service and the dedication to the customers is by far the best I have ever experienced. Needless to say I have always been a happy customer when dealing with Donnelly – from servicing a vehicle to buying one.

Review 01

I recently purchased a car through Donnellys Auto Credit Program and I have to tell you that my credit rating is poor. I dealt with credit specialist Mark Choquette who obtained a credit loan for me. The whole experience was very professional and respectful towards my situation. I was his number one priority.

Review02

This is the third vehicle that I have purchased from Donnellys. I have always been very satisfied with the way I’ve been treated by staff, in particular Todd Cassidy who I dealt with for each purchase.

Review03

I came to Donnelly’s last week to buy a car – fast, as I am going through a nasty divorce! Within seconds I was approached by a very nice young man … after explaining my situation, he ushered me immediately to Mark Choquette’s office. I explained my situation, terrified that I my credit or lack of it would prevent me from getting a car which I need desperately and quickly for work! He found me a couple of options for vehicles and assured me he would do what he could. We filled out the financial paperwork and I had to go…within hours he had called me back to tell me he had worked everything out and when did I want my car!

Review04

Mark was truly supportive, professional, knowledgeable and shared valuable insight with me in order to align and secure the proper lender to match my financial profile, budget and vehicle requirements. Simply said, I could not have found the right vehicle without Mark’s assistance. Mark made this process more than enjoyable and should I ever need to purchase another vehicle, Mark will be my first call!
Thanks again Mark.

Cheers,

Review05

Hey Mark…I greatly appreciate all the work and effort you put into this deal to make things happen. I am very impressed with Donnelly Ford and looking forward to other purchases in the future!

Cheers,

Review06

We understand first-hand that having a bruised credit rating makes it challenging for financial institutions to extend credit at competitive rates when shopping for a car. My wife and I are grateful that you and your organization stepped up and ultimately provided us with superior customer service in underwriting our automobile purchase…and at a terrific interest rate! We also want to thank Todd Cassidy for his perseverance, positive attitude and wonderful customer service extended throughout our loan application/buying process. He treated us with respect and dignity during this stressful situation and always communicated with us in a timely manner. His sense of humour was also appreciated. Both my wife and I are in the Customer Service business and can truly say that we will without hesitation refer our friends, family and business associates to the Donnelly Automotive Group for their next automobile purchase.

We are customers for life,

Review07

I wanted to send a quick thanks out to Todd at Donnelly Auto Credit. After seeing your TV ad a few times i decided to call the 1-800 number to see if you could help me out with my current high interest rate car loan. Todd told me the dealership had some great banks that would help to lower my current interst rate car loan. Later that day Todd called me to inform me he had lowered my rate to less than half of what I was paying and could put me into a new car! I went into the dealership later that day and took delivery of a 2010 Kia Magentis with a full 5 year warranty. I was driving a 2004 model that was in need of some repairs so the new car fit perfect. What amazed me was how quick everything happened!

Review01

Donnelly Auto Credit is the best! Thanks to Todd for arranging a car loan for my new Intrepid. When I saw the Donnelly TV ad I was hesitant to call due to some credit issues in the past. When I called the number I was pleased to meet Todd who put me at ease with my credit concerns. Within a day the loan was arrange and I was driving my car.

Review08

I want to send out a special thanks to Todd Cassidy at Donnelly Auto credit for arranging a car loan for my new Freestar Sport! I went from dealer to dealer in my home town and became very frustrated will all the dealers telling me my credit wasn’t good enough to arrange a loan. After watching the Donnelly Auto Credit TV ad I called hoping they could help. Not only did they help but Todd treated me with tremendous respect! One of the biggest concerns I had other than my credit was living 19 hours away from the Donnelly dealership. Todd not only got me approved the same day but he delivered the car to my front door 3 hours away from Thunder Bay! Thanks Todd for all your help and I hope we can deal again in the future.

Review09

Todd I want to thank you for the great service! Thanks to you we are now driving a 2006 Chevrolet Uplander. Todd helped us get out of a higher interest loan with another lender. Financing on that car was starting to cost a lot in maintenance. We now have a lower interest loan and a reliable vehicle with full warranty.

Our family thanks you Todd,

Reviews

I want to say a special thanks to Todd at Donnelly Auto Credit. I had been shopping around to trade in my current 2005 car for a car that would lower my monthly payment. I went from dealer to dealer and became very frustrated when they told me I owed way to much on my current car and could not trade it in. After seeing the Donnelly Credit TV ad I called the 1-800 number and was lucky to meet Todd over the phone. Not only did he take my car in on trade he lowered my current car loan interest rate over 10%.

Top