Hi Mark,

You turned what I expected to be a painful situation into one that was easy and hassle free.

Your professionalism and wonderful sense of humour combined with your knowledge of both the product and financing it turned what I fully expected to be a less than appealing process into one of the easiest and most satisfying purchases I have ever made.

I will definitely recommend you and Donnelly to everyone I know and I will be a Donnelly customer for life. My wife is already planning a visit to see you about a new car in the near future. Please do NOT sell her a Mustang!!!

Thank you again,